Privacy notice
This page shows the commitments we actually enforce technically, not a set of clauses. A lawyer completes the document before we sell anything.
What we collect
- Passport data: names, number, issue and expiry dates, nationality, date and place of birth.
- The passport bio-page image and the portrait photo.
- Contact details: email, phone, address.
- Trip details: arrival date, arrival port, accommodation.
- Billing data: order number, amount, payment status.
We do not collect national insurance or social security numbers, religion, orientation, health data or family details unless the authority of a given country requires a specific field — and then we ask for that one field and explain why.
How documents are protected
- The file is encrypted in your browser before it leaves your device.
- Only encrypted data reaches our servers; the key is unique per application.
- Data is stored on EU servers.
- Our operator sees the passport number partially; full views require a deliberate unlock.
- Every access to a document is logged — who, when and from where.
- Source documents are deleted automatically after filing.
- We send nothing to external OCR services.
Who is responsible
For a direct purchase the controller is SaltLoc Group LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA (VisaMio), contact@visamio.com. Where a travel agency files the application, the agency remains the controller and we act as processor.
Your rights
Access, rectification, erasure, restriction, portability and objection. Requests by email; we answer within 30 days, and you may complain to your national data-protection authority and to the Polish supervisory authority (UODO).